Electronic Government, almost everyone in this modern era heard of it. But, how many of us has take advantage of it in our daily hassle life? From what i know, not much people uses it even though they are really busy with their daily work chores. They would rather take their time to go for the offline alternative.

How is it implementing in Malaysia? Before discussing the implementation, here is a little short and brief introduction. E-Government, in short, was initiated with the introduction of Multimedia Super Corridor (MSC) in 1996. It was then launched in 1997 to bring the country into the informative age with the revolution of technology.


Implementation

The service started with the intention to transform its operations, modernizing and enhancing its service delivery. E-Government seeks to enhance the convenience, accessibility and quality of interaction with the public and businesses at large. Its vision is working together for the benefit of Malaysia and all citizens. It also strive to be effective and efficient in delivering services and be responsive to citizens’ needs.

E-Government is categorized as one of the Flagship Applications introduced in MSC. 7 pilot projects of the E-Government Flagship Application are as follows:

The Objective of these flagship applications is to jump start and accelerate the growth of the newly developed plan.

According to a study, it said that the first trend of the e-Government advances has made an impact in the early stage of the implementation. Second trend showed in the emergence of the E-Government services are the effort in making operations more cost effective. Thirdly, promoting the e-Government services had become a main priority. They strive to increase the usage by the citizens after some studies found out that citizens rarely take advantage of the e-Government services. Fourth trend appears to be the challenges in integrating the e-Government services as they grow. Lastly, the trend also showed a personalization in the services provided, such as providing citizens with relevant services information quicker and more cost effectively.

Adoption Strategies

Studies addressed that the citizen adoption of e-government services suggest that trust and security (Otto, 2003) and transparency (Marche and McNiven, 2003) are the major issues for e-government adoption. Citizens’ trust towards the service for being effective and efficient will encourage the citizen to take the initiative to use the online services. Privacy policies and security should be guaranteed to ease the insecure feeling of the users.

Given that e-Government website is both an IT and a channel through which citizens and government interacts, technology-based knowledge is crucial. Having citizens who are not knowledgeable with computer, it will be impossible for them to take advantage of the services. Besides that, technical is also an issue (Cottam et al, 2004; George, 2004). User friendly is important. Websites provided must be easy to be used for easy understanding on the procedures needed.

It is believed that trust, social influence, and website ease-of-use impact perceived usefulness of the interface, combined with social influence, predict the intended use of e-Government. Therefore, attention should be given to the demand or citizen’s perspective for good feedback and adoption of the e-Government services.



Related useful link:

> MyEG Services Berhad

This is a review on legal post from My E-Commerce blog, which focus on the new rules for cyber cafes. There will be some new guidelines will be implemented by government soon in order to regulate the businesses of internet and cyber cafes. The new rules are:

1. Have to close by midnight daily.
2. Banned from using tinted glasses in their premises (must be able to see through from the outside) .
3. Only allowed to operate from the ground floor.
4. Those under 12 years old must be accompanied by parents or guardian and only allowed to stay up to 10.00pm.
5. Prohibited from providing gaming activities, gambling, pornography, music and publications with negative element.
6. Cigarettes and alcohol to be prohibited from being sold.
7. A book log to record the entry and departure time of the patrons.


These new rules provide advantages for society and also disadvantage to the cyber cafes businesses. One of the new rules stated that those who under 12 years old must be accompanied by parents or guardian. This rule is beneficial to the society because parents no need to worry that their children will go internet café without their knowledge. Besides that, it also will enhance society trust and confidence on internet café because internet cafes are not allowed to provide games and also activities with negative element to customers. This means that they only can offer useful activities to customers.

In addition, the new guidelines such as internet cafes have to close at midnight are a treat to the cyber cafes businesses because most of the cyber cafes’ customers are likely to go there at midnight. However, through the enforcement of this new rule, they no longer can do so. This will significantly reduce the earnings of their businesses.

Furthermore, gaming activities are the major source of activities to attract customers. By implementing this new rule, gaming activities are no longer available in internet cafes. This will leads to a cut down of their businesses income and perhaps will cause them closing down soon.

I think that these new guidelines need to do some amendment due to the benefits of the cyber cafes businesses. Otherwise, cyber cafes businesses will not sustain for a long time or the owners will not follow these new guidelines due to their own advantages.


Useful Links:

ecommerze.blogspot.com




Advantages of Learning Online

1. Convenient
The biggest advantage of e-learning is that everything is available for students, including classroom and instructor are accessible every time when students getting online. Students can get announcements, obtain notes, take practice quizzes, discuss questions and chat with fellow students. Except the due dates stated by instructor, students can manage their own schedule for fulfilling the requirements of the course.


2. Offer flexibility
Students can study any time they want and also with whomever they want. E-learning provides students the flexibility to spend times with work, family, friends or any other activity they like. For those people with keep on changing work schedules or people who make regular business trips, parents with small children or whose health stops them from attending classes on a recurrent basis, this manner of course delivery is most suitable.


3. Offer more individual attention
Students can communicate with their instructor via e-mail, and get their questions answered directly. Many students aren't comfortable asking questions in class. By accessing internet, students can eliminate that fear and ask their instructor questions freely. This means that E-learning enhanced the opportunity to learn.


4. Promote life-long learning
Having that spark of interest and knowing how to obtain information online ensures that what students learning are always existing to them. If students become interested in a particular topic, they can find online and look it up. Students will have developed the skills to get information, digest it, synthesize it, and formulate an answer to questions that comes their way.


5. Connect students to the global village
The Internet has linked the people of the world in ways we haven't known before. Many times the web sites students visit in a course will be based in another country. They may even meet and make friends with someone in another country because they all are a student in the same course.

Disadvantages of Learning Online


1. Require more time than on-campus classes
Students will spend more time studying and accomplishing assignments in the online environment than they will in an on-campus course. The online environment is text-based. To communicate with their instructor and other students, students must type messages, post responses, and otherwise communicate through typing. Typing is slower than speaking. Students will likely learn more in an online environment, but they will have to make a greater effort to achieve that learning.


2. Require good time-management skills
An Internet-based course requires that students build up personal time-management skills. As with most things, if students don't organize their time appropriately, they will find themselves buried beneath a seeming insurmountable mountain of coursework. Online courses require the self-discipline to set aside chunks of time to complete their studies. This means that students have to make online coursework in priority and not let other activities intervene.

3. May create a sense of isolation
In an online course, students may feel like they are alone with only their computer. This makes some students quite uncomfortable. A quick e-mail to a classmate or their instructor can help they feel better connected if the sense of community they seek is missing.



4. Allow student to be more independent and an active learner
Online courses require student to be responsible for their learning. Their instructor shares knowledge and experience with them. Although students will spend a lot of time offline formulating ideas and developing their knowledge and skills, they will also need to be a presence in an online course environment by involving to frequently posting quality ideas. As in face-to-face classes, just being a face is not enough. Students must share their ideas and knowledge and respond to their fellow students to be an active participant in the virtual classroom.


5. Give students more freedom, perhaps, more than they can handle
This freedom can be dangerous if students don't learn how to control it, especially when it comes to meeting deadlines for assignments or exams. Each online course has a schedule for them to follow that offers information about what content is included and due dates for assignments or exams. Use this to help them plan their time.

Useful Links:

e-learning/NAIT

Tracinge-Learning


So, when I say Blog, what would come to your mind? An electronically publicized personal dairy. Now, what if I say Corporate Blog? No idea? Well, the meaning of this term is obvious. Blog by a corporate. That’s it. Blogs that are written by companies. Of course, companies don’t have their personal dairy. Instead, they blog about their products.

These days, blogging is so extensively used among Internet users that even businesses are exploiting it. They now see blogging as a new tool in marketing communication simply because blogging give companies many benefits. First and foremost, blogs allow the businesses to talk to their customers in a more informal way about their industry and products. Companies find it easier to engage customers in conversation if they use blogs because both parties communicate in a casual environment. On top of that, blogs give companies the power to publish at an instant. As long as you have a computer which is accessible to the Internet, you can save up your time and cost to prepare a full article and then send it through the traditional media to be published 24 hours later. With a blog, you can have everything done within few clicks. This makes the blog a very powerful update tool. Some companies say blog is a new path to greater customer services as well as responsive one. As a customer, if you have some opinion to share or queries, you could just comment on the blog which would only take few seconds. Companies can instantly respond to your comments, showing that they are genuinely interested in communicating with customers and bettering their services or product. Thus, the overall perceptions of a brand or company can be improved.

Yes, corporate blogging does have its downsides. If a company has a closed organization culture, this type of blogging is not appropriate as competitors might obtain exploitable commercial secret from the blogs. You know that blogs are easy to start but what about the maintenance of blogs? Like everything else on the Web, it¡¯s way harder to maintain your blogs than initiating them. Writing coherently is one of the most difficult and time-consuming task for a human being to undertake. And without a good and eye-catching design, even the most beautiful words on blogs won't be any popular. Blogs are in fact expensive, in that they eat up time. Consequently, many blogs are not updated, thus crippling rather than boosting the reputation of the organization.

Blog is a very useful tool in marketing your business products. But only with a good cooperation between marketi
ng blogger for its content and selling power and Web technician for its good look, performance, and security.

If you would to read more on Corporate Blogging, below are some handy links.



Corporate Blogs

9 Company Blogs That Are Fun For Anyone To Read

Disadvantages of Corporate Blogging

Benefits of Corporate Blogging




Review a local, transactional e-commerce site

There are many popular and successful transactional e-commerce website in Malaysia such as lelong.com.my, gsc.com.my, tgv.com.my and mudah.com.my. These pages become so successful for the reason that the advantages they provide to their customers.

However, today I’m going to make a review on Blooming.com.my which was the first online florist in Malaysia. Blooming Florist began operations in 1981 and is managed by May and Martin Cheah. It has grown from a small retail shop till its present set of five retail outlet in Klang Valley. Today, with advancement of technology, Blooming is linked with most reliable florist throughout Malaysia and they also networked more than 100,000 florists worldwide through its membership in Interflora Pacific Unit Limited.Blooming Florist Sdn Bhd was ranked at the fourth (4th) place of the Malaysia Top 5 Ecommerce Companies. With it promise to deliver quality flowers and quality service for its customer, the company business has maintained consistently through the years.

User must register with Blooming first before they can start purchasing or ordering online. There are many benefits when a user registers themselves as a member such as they can track their orders, set up email gift reminder and speed up their order process in the future as they do not need to fill up their personal details again for the next purchase. What's more, shopping cart is provided on the top of right hand to add more convenient to user.
User Registration Form

At the homepage of Blooming, there is six (6) links where it has been categorised from home, hand bouquets, flowers & gifts, baskets, congratulations and seasonal which can help customer to choose their flowers faster and more efficiently. Once you click inside any links, pictures will appear and when you click inside, a clearer picture will be shown with description of the product chosen. In addition, there is a live interactive link where you can ask questions or ask for live support. Besides, frequent ask questions (FAQs), refund policy and delivery services are stated clearly in the homepage of Blooming. Moreover, in this homepage, there are several tips has been provided floral arrangement & care as well as the meaning of the flower.

In order to enhance customer confident, there is a VeriSign button at the bottom of left hand corner where it stated that Blooming.com.my is a secure site verified by MSC Trustgate.com Sdn. Bhd. Blooming.com.my uses secure server software (SSL) to encrypt all information you input before it is sent to us. Furthermore, the entire customer data collected is protected against unauthorized access. This disclaimer is written in the privacy policy of the company website.

There are various ways such as paying by credit card (VISA, Mastercard, AMEX, Diners Club and JCB), through online banking (maybank2u.com, RHB ebanking and Hong Leong e-Payment) or pay through Kawanku ATM machine.
In addition to the above, Blooming's also have tied up monthly promotion with other merchant such as MyStyle, UOB Bank Credit Card, Hong Leong Bank Credit Card,Citibank Clear Card Holder, Aeon Credit Card holder and Rakan Muda Member. Any customer who uses the above credit card to purchase flowers and gifts from Blooming are entitled for 10% to 15% discount.
Blooming’s product pricing is average and buying gifts and flowers online for loved one through Blooming.com is definitely more expediency and easier as it can be done by just clicking few clicks and reduce hassle of buying at storefront. Additionally, Blooming.com provide free delivery service around Klang Valley therefore, Blooming florist delivery service is getting more popular due to good customer service and security.

Related Useful Link:
by, melsiew

nuffnang..